Terms and Conditions

1. Acceptance of terms

These Terms and Conditions ("Terms") form a binding agreement between CySec Firm, LLC ("Company," "we," "us") and the entity or individual accessing or using the AdminNow service ("Customer," "you"). By creating an account, enrolling a workstation, or otherwise using the Service, you accept these Terms in full. If you do not agree, you must not use the Service.

2. The service

AdminNow provides software and a hosted console for granting, monitoring, and revoking temporary local administrator rights on Windows endpoints ("Service"). The Company may modify, suspend, or discontinue any feature of the Service at any time, with or without notice, and without liability to Customer.

3. Accounts and eligibility

Customer is responsible for all activity occurring under its accounts and for maintaining the confidentiality of credentials, API keys, and enrollment codes. Customer must provide accurate registration information and promptly update it. The Company is not liable for any loss arising from Customer's failure to safeguard its credentials.

4. Subscriptions, fees, and payment

Fees are based on the number of licensed workstations and the pricing then in effect for Customer's account, as shown in the console or a signed order form. Subscriptions renew automatically at the then- current rate unless cancelled in accordance with Section 10. All fees are exclusive of taxes, which Customer is responsible for. Except where required by law, all fees are non-refundable, including upon early termination. The Company may change pricing prospectively at any time; continued use after a price change takes effect constitutes acceptance of the new pricing. Failure to pay may result in immediate suspension of the Service without further notice beyond that described in Section 10.

5. Acceptable use

Customer will not, and will not permit any user to: reverse engineer, decompile, or attempt to derive source code from the Service, except to the extent such restriction is prohibited by law; resell, sublicense, or provide the Service to third parties as a bureau or service offering without the Company's prior written consent; use the Service to violate any law or third-party right; or circumvent any usage limit or security control. The Company may suspend or terminate access immediately for any suspected violation of this Section.

6. Intellectual property

The Service, including all software, designs, detection content, and documentation, is and remains the exclusive property of the Company and its licensors. These Terms grant Customer only a limited, non-exclusive, non-transferable, revocable license to use the Service during the subscription term for Customer's own internal business purposes. No other rights are granted. Any feedback Customer provides about the Service may be used by the Company without restriction or compensation.

7. Customer data

As between the parties, Customer retains ownership of the data it submits to the Service ("Customer Data"). Customer grants the Company a worldwide, royalty-free license to host, process, transmit, and display Customer Data solely to provide the Service, and to use de-identified or aggregated data derived from Customer Data for any purpose, including improving the Service and industry benchmarking, provided such data does not identify Customer or any individual. Customer is solely responsible for the accuracy, quality, and legality of Customer Data and of having all rights necessary to submit it.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT IT WILL DETECT OR PREVENT ANY PARTICULAR SECURITY INCIDENT. CUSTOMER'S USE OF THE SERVICE, INCLUDING ANY DETECTION OR ALERTING FUNCTIONALITY, IS AT CUSTOMER'S SOLE RISK.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE FEES PAID BY CUSTOMER TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, HOWEVER CAUSED, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10. Term, suspension, and termination

These Terms remain in effect for as long as Customer uses the Service. The Company may suspend or terminate Customer's access at any time, for any reason or no reason, with or without notice, including for non-payment or suspected violation of Section 5. Customer may terminate by providing thirty (30) days' written notice before the end of the then-current subscription term; termination is not effective until the end of that term, and no partial-term refunds are provided. Upon termination, all licenses granted to Customer end immediately, and the Company may delete Customer Data after a commercially reasonable period. Sections 4 (as to amounts owed), 6, 7 (as to the aggregated-data license), 8, 9, 11, and 12 survive termination.

11. Indemnification

Customer will defend, indemnify, and hold harmless the Company and its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to Customer's use of the Service, Customer Data, Customer's violation of these Terms, or Customer's violation of any law or third-party right. The Company assumes no corresponding obligation to indemnify Customer.

12. Governing law and dispute resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect, before a single arbitrator, seated in Florida. Customer waives any right to a jury trial or to participate in a class, collective, or representative action, and no dispute may be consolidated with any other party's. The Company may, at its sole option, instead bring an action for injunctive relief or for amounts owed in any court of competent jurisdiction in Florida. The Company is entitled to recover its reasonable attorneys' fees and costs if it prevails in any arbitration or court proceeding arising out of these Terms; Customer is not entitled to recover its fees and costs regardless of outcome.

13. Modifications to these terms

The Company may modify these Terms at any time by posting an updated version at this URL. Continued use of the Service after a modification takes effect constitutes acceptance of the modified Terms. It is Customer's responsibility to review these Terms periodically.

14. Miscellaneous

These Terms, together with any order form, constitute the entire agreement between the parties and supersede all prior agreements regarding the Service. If any provision is held unenforceable, the remaining provisions remain in full effect and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable. The Company's failure to enforce any provision is not a waiver of that provision. Customer may not assign these Terms without the Company's prior written consent; the Company may assign these Terms freely, including in connection with a merger or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

15. Contact us

Questions about these Terms can be sent to legal@adminnow.net.